If you have attempted to create an Arise profile but receive a message stating that a profile already exists, this means that at some point you used that email address to create a profile with Arise. DO NOT ATTEMPT TO CREATE ANOTHER PROFILE using a different user name and password. All you need to do is send an email to admissions@admissions.arise.com.
Depending on how long it has been since you created your Arise profile, you may be required to submit your background check, voice assessment, and CSP 101 again.
Below is a format that you can use. Simply copy and paste this information into your email client and send directly to Arise.
I attempted to create a profile with Arise but was informed that a profile already exists. Please provide me with my user name and password so I can become active. Here is my personal information:
[Full Name]
[Address]
[City, State, Zip code]
[Telephone Number]
[Email address]
Thank you for your attention to this matter.
Sincerely,
[Your name]
Remember, send this email directly to admissions@admissions.arise.com. You should receive a response in 24-48 hours.