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Knowledge base
General
FAQ
8
Who is SEVC and what services do you offer?
What are the benefits of partnering with Six Elements?
Do I have the flexibility to work when I want?
Do you accept applications from anywhere in the U.S.?
Do I have to be a U.S. Citizen in order to partner with Six Elements?
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Getting Started
6
I'm new to Six Elements and Arise. How do I apply?
Is there a fee to submit an application?
Will I be interviewed?
I've already completed the Arise enrollment process but never joined an IBO. Do I need to reapply?
I currently service under another IBO but I want to switch to Six Elements? What do I need to do?
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Requirements
8
Are there any requirements in order to work with SEVC?
Do I have to submit to a background check?
What is CSP101 and why do I need to take this course?
Do I need to be a U.S. citizen in order to partner with Six Elements?
What are the requirements of passing the voice assessment?
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Our Services
2
Who is SEVC and what services do you offer?
What are the benefits of partnering with Six Elements Virtual Companies?
Important Phone Numbers
1
Who can I call for questions with my schedule or Starmatic?
Start an IBO
1
I want to start my own Independent Business. How do I begin?
Technical
Technical Requirements
2
Technical Knowledge
Computer Specifications
Human Resources (US)
Absence Management
0
Payroll
4
Compensation Plan & Income Disclosure
IRS W9 Form
Direct Deposit Form
2014 Bi-weekly Payroll Calendar
Learning Management
Adobe Learning
0
Customer Service
Strategies for Handling Irate Callers
1
Agent Strategies for Handling Irate Callers
Performance Reports
ACD Minutes
1
Starmatic Report - ACD Minutes
Common Procedures
Time & Scheduling
1
How do I request a service waiver for technical issues?
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